End-User License Agreement
Effective: May 17, 2026
This End-User License Agreement (“Agreement”) is a contract between you (“you” or “Customer”) and Technovault Inc. (“Technovault”, “we”, or “us”) governing your use of the Technovault service at technovault.com (the “Service”). By signing in or using the Service, you agree to this Agreement.
1. The Service
Technovault provides cloud-based backup of QuickBooks Online (“QBO”) company data and optional AI-driven analysis of that data (the “CFO” product). The Service connects to your QBO company through Intuit’s OAuth API, retrieves a copy of your data, and stores encrypted snapshots in our cloud storage.
2. Eligibility and accounts
To use the Service you must (a) have an active QuickBooks Online subscription, (b) be authorised to grant access to the QBO company you connect, and (c) be at least the age of majority in your jurisdiction. Authentication is provided exclusively through Intuit OAuth; we do not issue separate Technovault passwords.
3. Licence
Subject to this Agreement, Technovault grants you a non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for your internal business purposes during your active subscription or trial. You may not (i) resell, sublicense, or provide the Service to third parties as a service bureau; (ii) reverse-engineer or attempt to derive the source code of the Service; (iii) use the Service to build a competing product; or (iv) remove or obscure proprietary notices.
4. Subscriptions, trials, and billing
The Service is offered on a subscription basis with two products: Backup and CFO. New Backup subscriptions include a 30-day free trial that converts automatically to a paid subscription unless cancelled before the trial ends. Billing is handled by Stripe; by subscribing you authorise recurring charges to your payment method until cancellation. You can cancel at any time through the Stripe customer portal linked from your dashboard. Fees already paid are non-refundable except where required by law.
5. Customer data
As between you and Technovault, you own the data we retrieve from your QBO company and store on your behalf (“Customer Data”). You grant Technovault a limited licence to host, copy, transmit, encrypt, analyse, and otherwise process Customer Data solely to operate and improve the Service for you. Our handling of Customer Data is further described in our Privacy page, which is incorporated into this Agreement. We do not sell Customer Data and we do not use Customer Data to train AI models that benefit other customers.
6. Acceptable use
You agree not to use the Service to (a) violate any law or regulation; (b) infringe the rights of any third party; (c) upload or process data you are not authorised to access; (d) interfere with or disrupt the Service or its underlying infrastructure; or (e) attempt to gain unauthorised access to any account, system, or data.
7. Third-party services
The Service relies on third-party platforms including Intuit (for QBO access and identity), Stripe (for billing), and Cloudflare (for hosting and storage). Your use of those platforms through the Service is subject to their own terms. Technovault is not responsible for the availability, performance, or actions of third-party platforms, and the Service may be unavailable when those platforms are unavailable. Technovault is not affiliated with, endorsed by, or sponsored by Intuit Inc.
8. Termination
You may terminate this Agreement at any time by cancelling your subscription and disconnecting any QBO companies you have connected. We may suspend or terminate your access if you materially breach this Agreement, if required by law, or if continued service would create undue risk to Technovault or other customers. On termination, your licence to use the Service ends; Customer Data will be deleted according to the retention practices described on the Privacy page.
9. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, or produce specific results. Technovault is a backup convenience and is not a substitute for your own records or for the QuickBooks Online service itself.
10. Limitation of liability
To the maximum extent permitted by law, Technovault and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities, arising out of or relating to your use of the Service, even if advised of the possibility of such damages. Technovault’s total aggregate liability for any claim arising out of or relating to this Agreement will not exceed the fees you paid to Technovault in the 12 months preceding the event giving rise to the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless Technovault and its officers, directors, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising out of (a) your breach of this Agreement, (b) your Customer Data, or (c) your use of the Service in violation of applicable law or third-party rights.
12. Governing law
This Agreement is governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The courts located in Vancouver, British Columbia have exclusive jurisdiction over any dispute arising out of or relating to this Agreement, and you consent to that jurisdiction.
13. Changes to this Agreement
We may update this Agreement from time to time. When we do, we will update the effective date above. Material changes will be communicated by email or through the Service. Continued use of the Service after a change takes effect constitutes acceptance of the updated Agreement.
14. Contact
Technovault Inc.
329 Howe Street, #2239
Vancouver, BC V6C 3N2, Canada
support@technovault.com